Help & FAQs
Delivery
When will my order be dispatched?
Orders placed before 10 am are dispatched the same day. Later orders go out the next day. We do not dispatch on Sundays and public holidays. Every parcel leaves from Gurugram.
How long does delivery take?
Usually 1 to 5 days after dispatch, anywhere in India.
What does delivery cost?
Nothing. Delivery is free across India, and all taxes are already included in the price you see.
Payment and offers
Can I pay cash on delivery?
Yes. You can also pay online by UPI, card, net banking or wallet. Online payments are handled by Razorpay or PayU, and Ambiyaa never sees your card details.
Are there any offers?
Spend ₹1999 and you can add a Mandala Bookmarks set to your cart for free. Orders of ₹3999 or more get 10% off automatically, with no code.
Where do I enter a discount code?
On the cart page, in the box above the total.
Returns
My order arrived damaged. What do I do?
Email a photo or short video of the damage, with your order number, to hello@ambiyaa.com within 48 hours of receiving it. Please keep the original packing. We arrange a reverse pickup within 4 to 5 working days and refund to your original payment mode within 7 business days. The refund policy has the full detail.
Products
The design I want is sold out.
Tap Notify me on the product and leave your email. We will write to you when it is back.
Can I order many pieces for gifting?
Yes. See bulk orders.
Is everything made in India?
Yes. Every design is original Ambiyaa artwork and every product is made in India.