Woo-hoo! You’ve decided to grace your life with a super cool product from Ambiyaa! We’re pretty darn obsessed with quality here at our humble abode, and we double, no, triple check every item before it embarks on its journey to your home. Expect nothing but the best condition! But hey, we know, stuff happens. If your order plays hide-and-seek with perfection, don't sweat it! Just grab your detective hat and take a snapshot or a short video of the damage or defect within 48 hours of receiving it. Jot down your order number, and whip us an email at hello@ambiyaa.com.
But wait! There’s a twist in the plot. When you’re sending your item back, make sure it’s all dolled up in its original packing. Why? 'Cause it loves to travel in style, of course!
Once we get your mail, we'll get our carrier pigeons ready (not actual pigeons, silly!) and they’ll swoop in for a reverse pickup within 4-5 working days from your request. After that? It's money-back time! Expect your funds back through your original payment mode within 7 business days.
Psst! In case our carrier pigeons can't reach your address for some reason, we humbly request you to send the parcel back yourself. Don't worry, we’ve got you covered. We'll reimburse the courier charges back to your account. Because at Ambiyaa, we believe that nobody should have to pay for a party they didn't enjoy!
Refund Policy
Printed-to-order t-shirts
- A misprint, damage, a defect or the wrong item: tell us within 10 days of delivery, with photos of the t-shirt and the packaging label. We send a free replacement, or refund you if a replacement is not possible.
- Lost parcel: tell us within 10 days after the expected delivery date and we send a free replacement.
- Each t-shirt is printed for you, so we cannot take returns or exchanges for size, colour or a change of mind.
- You can cancel free of charge until your order goes to print. Once printed, it cannot be cancelled.
- If a parcel comes back because of a wrong address or because it was refused, we can reship it if you pay the shipping again; it is not refunded.
To tell us, write to hello@ambiyaa.com or call 9811817898.
Ambiyaa, F 503, PVGS, Sector 81, Gurugram, Haryana, Bharat 122004
Mail: hello@ambiyaa.com
Call: 9811817898
